Open Mon-Fri: 8:00AM to 5:00PM, Sat: 8:00AM to 1:00PM

Open Mon-Fri: 8:00AM to 5:00PM, Sat: 8:00AM to 1:00PM

Client Services Representative/ Receptionist

Our Beautiful Location

We are based in Oliver Springs, Tennessee, a community just 30 minutes from iconic Knoxville, surrounded by a rich history and natural beauty. A quick drive into the city offers everything from adventure-packed outdoor activities to delectable food, lively festivals, and captivating performances in award-winning theatres.

Our Team

Tri-County Small Animal Hospital prides itself on a warm, inviting team dedicated to client and patient-centered service. Our well-equipped facility provides a supportive and positive environment where team members collaborate to provide the best care possible.

Responsibilities

  • Greeting and assisting clients and their pets, creating a welcoming environment.
  • Checking clients in and out of appointments and processing payments.
  • Handling multi-line phone systems, making reminder calls, and scheduling appointments.
  • Supporting the team with ordering supplies, generating reports, and maintaining overall cleanliness.
  • Assisting in client education and building strong relationships within our pet parent community.

Who We’re Looking For

  • A friendly individual with a positive attitude.
  • Someone reliable, easy-going, and enjoys working as part of a small team.
  • A candidate who values integrity and always has the patient’s best interest at heart.
  • Prior experience in client services or customer service is a plus but not a requirement – we’re willing to train the right candidate!
  • A genuine desire to form meaningful, long-lasting relationships with our clients and the community.

Our Offer

  • Full-time hours (35-40 hours/week) with an hourly wage ranging from $13.00 to $16.00.
  • Employee benefits, including pet discounts, flexible scheduling, vacation and personal leave, and medical insurance.
  • Opportunities for professional growth and development.
  • An inclusive work culture backed by a supportive team.

Education & Experience

  • High school or equivalent (Preferred)
  • Customer service: 1 year (Preferred)

How to Apply

Excited about the opportunity? Please ubmit your resume below and make sure to visit our hospital in person to fill out our paper employment application. Please note applicants who do not come in person will not be considered for the position. No phone calls, please. You must be able to reliably commute or relocate to Oliver Springs, TN 37840, before starting work.

Become a part of the Tri-County Small Animal Hospital family, and help us make a difference in the lives of pets and their parents. We can’t wait to meet you!